Let’s talk

Yes. The first conversation is free and without obligation. We look at your situation and tell you honestly whether and how your process can be automated – even if the answer is “not worth it”.

Usually within one working day. Enquiries submitted via the form go straight into our system and do not get lost.

Nothing prepared. It helps if you roughly know how much time the process in question takes today and who is involved. We will work out everything else together.

Yes. On site, we mainly work in the Lucerne, Aargau, Zug, Bern and Zurich areas. Thanks to remote collaboration, however, we look after projects throughout Switzerland.

We fix programming errors for which we are responsible within 48 hours of your report – completely and free of charge, with no hourly billing and no time limit. We keep making improvements until the solution runs flawlessly and you are satisfied.

We charge on a time-and-materials basis if the fault does not originate from our work: an outage at the hosting provider, a changed third-party service or a problem in your own system. The same applies to new requests that go beyond what was agreed. If the analysis shows that it was our error after all, we charge nothing. With a support contract, its terms apply instead. See section 6 of our Terms and Conditions.

You are never locked in. A project can be cancelled at any time – you are invoiced for the work done up to that point, plus the costs of services we have already committed to on your behalf. If things are on hold on your side, you can also simply pause a project and resume it later. In any case, you receive your data and the source code you have paid for. The exact rules are set out in section 12 of our Terms and Conditions.

Your details are used exclusively to process your enquiry and are stored in our own CRM. They are not sold to third parties or used for advertising. You will find details in our privacy policy.